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Cantore, S and Passmore, J (2012) Top Business Psychology Models. SOTransforming ideas for leaders, consultants and coaches, pp 181-4, Kogan Page London

Carroll, M and Shaw, E (2013) Ethical Maturity in the Helping Professions: Making difficult life and work decisions, Jessica Kingsley, London

Caulfield, M (2012) The Meta Model Demystified. Being a simple and jargon explaining introduction to the NLP meta model (Kindle edition)

Charvet, S R (1997) Words that Change Minds. Mastering the language of influence, 2nd edn, Kendall/Hunt Publishing, Dubuque, IA

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CIPD (2013) (accessed 14 July 2013) PESTLE analysis. Resource summary, http://www.cipd.co.uk/hr-resources/factsheets/pestle-analysis.aspx

CIPD (2013) (accessed 14 July 2013) The psychological contract. Resource summary, http://www.cipd.c9.uk/hr-resources/factsheets/psychological-contract.aspx

Clutterbuck, D and Megginson, D (2010) Coach maturity: An emerging concept, International Journal of Mentoring and Coaching, 8 (1)

Cooperrider, D L, Whitney, D, Stavros, J M and Fry, R (2008) Appreciative Inquiry Handbook. For leaders of change, Berrett-Koehler, San Francisco, CA

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Csikszentmihalyi, M (1990) Flow. The psychology of optimal experience, Harper London

Csikszentmihalyi, M (2004) Flow, the secret to happiness, TED Ideas worth Spreading, http://www.ted.com/talks/mihaly_csikszentmihalyi_on_flow.html

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Flaherty, J (2005) Coaching Evoking Excellence in Other, 2nd edn, Elsevier Butterworth-Heinemann, Oxford (there is now a 3rd edn)

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George, M L, Maxey, J, Rowlands, D T and Price, M (2005) The Lean Six Sigma Pocket Toolbook. A quick reference guide to 70 tools for improving quality and speed, McGraw-Hill, Maidenhead

Goleman, D (2007) Social Intelligence. The new science of human relationships, Arrow Books, New York

Hall, L (2013) Mindful Coaching. How mindfulness can transform coaching practice, Kogan Page, London

Hawkins, P and Shohet, R (2012) Supervision in the Helping Professions, 4th edn, Open University Press, Maidenhead

Hawkins, P and Smith, N (2006) Coaching Mentoring and OrganizationalConsultancy: Supervision and development, Open University Press, Maidenhead (new edn now available)

Hay, J (2007) Reflective Practice and Supervision for Coaches: Coaching in practice, McGraw-Hill Open University Press, Maidenhead

Honey, P and Mumford, A (1986) The Manual of Learning Styles, Pearson, Oxford

International Coach Federation (2008) (accessed 10 April 2013) Code of Ethics, http://www.coachfederation.org/ethics/

International Coach Federation (accessed 10 April 2013) Core Competencies, http://www.coachfederation.org/credential/landing.cfm?ItemNumber=2206&navItemNumber=576

Ishikawa, К (1990) Introduction to Quality Control, ЗА Corporation, Tokyo

iSix Sigma (accessed 14 July 2013) http://www.isixsigma.com

Kimsey-House, H, Kimsey-House, K, Sandahl, P and Whitworth, L (2011) Co-Active Coaching. Changing business and transforming Lives, 3rd edn, Nicholas Brealey, London

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Kline, N (2009) More Time to Think. A way of being in the world, Fisher King, Wharfedale

Knight, S (2009) NLP at Work: Neuro Linguistic Programming: The essence of excellence, 3rd edn, Nicholas Brealey, London

Knowles, M S, Holton, E F and Swanson, R A (2011) The Adult Learner. The definitive classic in adult education and human resource development, 7th edn, Elsevier Butterworth-Heinemann, Oxford

Kohlrieser, G, Goldsworthy, S and Coombe, D (2012) Care to Dare: Unleashing astonishing potential through secure base leadership, Jossey-Bass, San Francisco, CA

Kolb, D A (1984) Experiential learning. Experience as the source of learning and development, Prentice-Hall, Upper Saddle River, NJ

Lewis, S (2011) Positive Psychology at Work. How positive leadership and appreciative inquiry create inspiring organizations, Wiley Blackwell, Oxford

Maslow, A H (1943) A theory of human motivation, Psychological Review, 50 (4) pp 370-96

Megginson, D and Clutterbuck, D (2005a) My story, in Techniques for Coaching and Mentoring, pp 81-3, Elsevier, Oxford

Megginson, D and Clutterbuck, D (2005b) Techniques for Coaching and Mentoring. Elsevier, Oxford

Mezirow, J, Taylor, E W and Associates (2009) Transformative Learning in Practice: Insights from community, workplace, and higher education, Wiley, Chichester

Moon, J (2004) A Handbook of Reflective and Experiential Learning: Theory and practice, Routledge Falmer, London

O’Connor, J and Lages, A (2004) Coaching with NLP. A practical guide to getting the best out of yourself and others, HarperColIins, London

Passmore, J (2006) Excellence in Coaching: The industry guide, Kogan Page, London Porter, M (2008) (accessed 14 July 2013) The Five Competitive Forces that Shape Strategy, Harvard Business Review, January, http://hbr.org/2008/01/the-five-competitive-forces-that-shape-strategy/ar/

Proreal (accessed 14 July 2013) http://www.proreal.co.uk/

Rooke, D and Torbert, W R (2011) 7 Transformations of Leadership in HBR’s 10 Must Reads on Leadership, pp 137-62, Harvard Business School Publishing, Cambridge, MA

Schofield, R (2009) Growing the learner from within: deep learning through experiential and reflective events, International Journal of Mentoring and Coaching, 2 (2)

Schon, D A (1991) The Reflective Practitioner. How professionals think in action, Ashgate, Aldershot

Seligman, M (2004) The new era of positive psychology, TED Ideas worth Spreading, http://www.ted.com/talks/martin_seligman_on_the_state_of_psychology.html

Start; J (2008) The Coaching Manual. The definitive guide to the process, principles and skills of personal coaching, 2nd edn, Pearson, Oxford

Stewart, I and Joines, V (1987) ТАToday. A new introduction to Transactional Analysis, Lifespace Publishing, Melton Mowbray

Stickdorn, M and Schneider, J (2011) This is Service Design Thinking: Basics, tools, cases, Wiley, Hoboken, NJ

Sullivan, W and Lees, J (2008) Clean Language. Revealing metaphors and opening minds, Crown House Publishing, Bancyfelin, Carmarthen

Swanson, D J and Creed, A S (2013) Sharpening the focus of force field analysis, in press

White, M (2005) (accessed 14 July 2013) Externalizing Conversations Exercise, Dulwich Centre, Australia, http://www.dulwichcentre.com.au/michael-white– workshop-notes.pdf

Whitmore, J (2009) Coaching for Performance: GROWing people, performance and purpose, 4th edn, Nicholas Brealey, London

Whittington, J (2012) Systemic Coaching and Constellations. An introduction to the principles and practices and application, Kogan Page, London

Whitworth, L, Kimsey-House, K, Kimsey-House, H and Sandahl, P (2009) Co-active Coaching: New skills for coaching people towards success in work and life, 2nd edn, Nicholas Brealey, London

Womack, J and Jones, D (2003) Lean Thinking: Banish waste and create wealth in your corporation. Simon & Schuster UK, London

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